Costa Coffee invests in baristas with 5% pay boost
Barista maestros, who are team leaders and coffee trainers, will see their hourly pay increase by an average of almost 5%, to at least £12.93, from £12.33
Costa Coffee has announced that it will increase pay rates by 5% from 1 April 2025 for over 15,000 team members in its 1,500 UK company-owned stores following an £8m investment.
The investment raises the starting national pay rate for Costa’s baristas to £12.60 per hour, from £12 per hour. According to the group, this is part of its efforts to ensure team members continue to receive “a sustainable pay rate that factors in the cost of living”.
Barista maestros, who are team leaders and coffee trainers, will see their hourly pay increase by an average of almost 5%, to at least £12.93, from £12.33. Those who complete role-specific training will then see their hourly rate boosted by a further 50p to £13.43.
Team members in central London will receive an extra £1 per hour than the national rate, bringing their starting rate to £13.60 per hour for baristas, £13.93 per hour for new barista maestros, or £14.43 once role-specific training has been completed.
Costa Coffee does not operate age-bandings, so all 15,000 hourly-paid UK-based team members in company-owned stores will receive a pay uplift. Additionally, targeted bonuses are also offered to “high performing” store teams.
Announcing the pay rise, Nick Orrin, Costa Coffee’s UK&I managing director, said: “At Costa Coffee, our expert Baristas and dedicated store teams are the driving force behind everything we do. This latest pay increase reflects our ongoing commitment to investing in and supporting our people. We are proud to recognise the passion, talent, and hard work they bring to their roles every day, ensuring exceptional experiences for our customers.”
Following a visit to a Costa Coffee store, Rt Hon. Rachel Reeves MP, chancellor of the exchequer, added: “It was fantastic to visit Costa Coffee this week and hear from staff on the difference their pay rise will make. Hard work should be rewarded, which is why from April, our increase to the National Living Wage will make three million people £1,400 a year better off. This is part of our Plan for Change to kick start economic growth so working people have more money in their pockets.”