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Cafes and Coffee Shops

Chaiiwala opens new site at Birmingham Airport

The new airport store will be operated by long-term partner EG On The Move who currently run a number of Chaiiwala stores in the UK

Chaiiwala has officially opened a new cafe location at Birmingham Airport.  

The new site will offer signature products from drinks such as Karak Chai, Karak Coffee to food such as English-ish Breakfast, Masala Chips and Samosas whether they order at the till, or in advance via their phone.

The Chaiiwala concession has been developed as a bespoke standalone kiosk following an investment of £500,000 and will be the company’s 115th store across the world. 

The 1,100 sq ft store will be located in the departures area at Birmingham airport and will create 20 jobs

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Customers will be able to use the low-level seating and serving areas across the departures lounge at Birmingham Airport while having “clear visibility” across the departures area to flight information boards and boarding gates. 

Chaiiwala will also operate a click and collect service via its app.

The new airport store will be operated by long-term partner EG On The Move, which currently runs a number of Chaiiwala stores in the UK.

Additionally, the new site will operate approximately 17 hours a day between 3.00am and 10pm, catering to early-morning flyers and late-night travellers alike.

Muhummed Ibrahim, chief executive officer, said: “We are super excited to bring our varied food offering and enhanced choice to travellers at Birmingham Airport. Chaiiwala is a different food concept to what is currently on offer at airports and travel hubs in the UK and we are really looking forward to welcoming passengers to the store.”

Junaid Manjra, director of Retail and Foodservice at EG On The Move, added: “Our goal is to enhance the experience of our customers who are travelling by providing exceptional dining options and the addition of Chaiiwala to Birmingham Airport is a key part of that vision. Opening Chaiiwala at Birmingham Airport is a fantastic step forward in our strategy to give customers on move access to popular, high-quality foodservice brands. 

“Building on our successful roadside Chaiiwala concession network, this launch extends our strategic vision to offer transient roadside customers and travellers at travel hubs like airports and train stations, fresh and exciting foodservice choices, combining convenience with a quality food and drink experience.”

Established in 2015 in Leicester, Chaiiwala has gained a cult following with its fusion of authentic Indian street food with a Western twist. The menu showcases breakfast, brunch, lunch, dessert and all-day items with signature products such as Karak Chaii, Caramel Chaii, English-Ish Breakfast and Grab and Go items such as chicken tikka pastry, Bombay bowls and wraps.

The brand utilises various formats for its stores such as High Street locations, airports, small kiosks, and retail park units with a target to accelerate its domestic and international expansion to 500 stores over the next 10 years with a keen focus on key growth markets including the USA, Canada, and the Middle East.

Chaiiwala currently has a total network of 115 stores globally – 97 of which are in the UK. Its international stores include three stores in the UAE and 15 stores in Canada.

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