Frankie & Benny’s unveils reopening plans

Frankie and Benny’s has confirmed the six restaurants have now opened for dine-in service, having previously opened for both click-and-collect and delivery. 

Its parent group, the Restaurant Group, plans to open all 35 Frankie and Benny’s sites by the end of the month.

The six restaurants now open for dine-in include its sites in Chesterfield, Doncaster, Dudley, Lincoln, Merryhill and Peterborough Boongate.

The group said it has adhered to strict government and Public Health England guidelines, implementing measures that “guarantee guests feel safe and enjoy a great experience”.

These measures include clear social distancing guidelines and signage, enhanced cleaning practices, mandatory health screening for team members and increased hand washing. 

The menus will be single use, and contactless orders and payments will be encouraged across all sites. 

In addition, guests will also be asked to book in advance and encouraged to pay at the table. 

The contact details of guests will be collected through digital platforms, including bookings, order-at-table and pay-my-bill services. The details will be stored for 21 days, in line with the latest government guidance.

Mark Chambers, CEO of the Leisure division, said: “We are delighted to be reopening Frankie and Benny’s and very much look forward to welcoming back our guests. 

“We are starting with a handful of restaurants and are aiming to have 35 open by the end of the month. Our priority will be to ensure the health and safety of our teams and guests whilst providing a first-class experience.”